Shipping policy
🌙 Shadow & Shine Shipping Policy
Thank you for shopping with Shadow & Shine! We’re so excited to get your order to you.
✨ Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note: During high-volume periods (launches, sales, holidays), processing times may be slightly extended.
📦 Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Delivery times are estimates and may vary depending on carrier delays or unforeseen circumstances.
🚚 Shipping Carriers
We ship orders using trusted carriers such as USPS.
📍 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
⚠️ Lost, Stolen, or Delayed Packages
Shadow & Shine is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.
If your package is marked as delivered but you haven’t received it, please contact the carrier directly.
🌎 Shipping Locations
We currently ship within the United States
💌 Incorrect Addresses
Please double-check your shipping address before placing your order.
Shadow & Shine is not responsible for orders shipped to incorrectly provided addresses.
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If you have any questions about your order, feel free to contact us—we’re always happy to help 🤍